I had an amazing stay at this hotel. From the moment I arrived, the staff greeted me warmly and made sure that I was comfortable. The cleanliness of the hotel was impeccable and the facilities were top-notch. The breakfast provided was delicious with a wide variety of options. I also appreciated the location which was easily accessible by transportation and had ample parking space. Moreover, the staff was exceptional, going above and beyond to make my stay pleasant.

Couldn't fault anything about this hotel.

Great breakfast, friendly staff, spacious rooms, historical ambiance, convenient location with car.

Nothing I didn't like to be fair.

The hotel offered a well-rounded breakfast and comfortable beds during our Christmas stay. The location was unique, situated in a post-industrial park with lots of history to learn about. the open-plan style kept our toddler occupied and happy, which was a plus.

there was a mix-up with the rooms in the middle of the night, which was a bit unsettling. Though it was an honest mistake, we believe the staff could have handled the situation better.

We stayed at a hotel with unique post-industrial park location and open-plan style. The staff were incredibly helpful and friendly, accommodating three rooms together. Breakfast was delicious with a nice spread and options. The location is good to visit the UNESCO site. The bar is open until midnight offering good tea. The room was lovely and comfortable, particularly suitable for a multi-day stay.

There was no room service nor ability to make tea in the room.

We had a fantastic stay at this luxurious hotel! The staff here were incredibly helpful and friendly, immediately greeting us upon arrival and assisting us in getting settled. They went above and beyond to accommodate our request for three rooms together, making our stay as a family so much more enjoyable. The location of the hotel was convenient, especially if you're visiting the nearby UNESCO site. Plus, the breakfast spread was absolutely delicious and had a great variety of options. We were also impressed with the exceptional service provided by the staff throughout our stay.

We would highly recommend this hotel to our family and friends.

The staff were amazing and incredibly helpful, they made us feel very welcome. the location of the hotel was ideal, close to major attractions and easy to get to by car. the buffet breakfast was delicious with a great variety of options, and the view from the breakfast room was stunning.

The hotel was not pet-friendly like we thought it was, and we had a bit of a mix-up with our room in the middle of the night, which was unsettling. there was no tea-making facilities in the room, and room service was not available, which was a bit disappointing.